Case study
Malaysia
Institutional & retail brokerage
Live in 12 weeks
From manual drag to 90% straight-through processing.
One of Malaysia’s largest and longest-established brokerages – five decades of market leadership, growing volumes, and an operation still held together by manual reconciliation. It was not underperforming. It was constrained by infrastructure built for a different era. Twelve weeks later, the constraint was gone.
Client
A leading Malaysian brokerage, 50+ years in market
Mandate
Modernise post-trade without disrupting live business
Scope
NOVA CMX Post Trade - full production rollout
Time to live
12 weeks, zero rollback
The outcome
Measured at go-live. Still compounding.
>90%
Straight-through processing
Automated end to end, manual handoffs eliminated
>30%
Faster settlement
Accelerated cycles across every trade type
~5×
Volume growth
Absorbed with no increase in operations headcount
~17k+
Man-hours saved annually
Repetitive reconciliation removed at source
>90%
Turnaround reduction
Process delays eliminated at the root
100%
Client satisfaction
Recorded post-transformation
Growth was happening.
Operational scalability was not.
Legacy fragmentation
Siloed workflows across departments, heavy manual reconciliation, and maintenance spend that consumed engineering capacity without producing competitive value.
Manual bottlenecks
Repetitive, error-prone processing meant long turnaround times and little real-time visibility. Operations were reactive by design.
Compliance pressure
Rising audit scrutiny and more complex reporting, landing on teams already stretched by manual workload.
Capped growth
Onboarding new products and clients was slow and costly, and volume spikes could not be absorbed without fatigue.
The mandate
Modernise post-trade operations without disrupting live business, and deliver measurable impact fast.